Content
10 modules
Instructor
customerservice@genesisadvisers.com Customer Service
Released
13 Oct 2022
Description
Relationships with new managers, peers, and direct reports are central to success. This course helps you prepare to have the right conversations with the most important stakeholders and provides specific advice on planning each conversation.
Objectives
After completing this module, you should be able to:
- Understand how to build a productive relationship with you manager
- Conduct the Five Conversations
- Connect with key stakeholders
1.
Gaining Alignment
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2.
The Four Conversations
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3.
Gaining Alignment - Case Study
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4.
Understanding Communication Styles
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5.
Plan to Engage with Your Team
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6.
Key Conversations Worksheet
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7.
Building Your Relationship with Your Manager
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8.
Managing Expectations
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9.
Gaining Alignment Summary
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10.
The First 90 Days Resources – Midpoint Evaluation
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